Mrs Hephzibha Rajan1, Ms Kamia Sehgal1
1Silver Chain Group, Seven Hills, Australia
Biography:
Hephzibha Rajan is working as CNC in Silver Chain Group, Western Sydney community specialist palliative care service in NSW. Has nearly 18 years of experience working in Oncology, Haematology and palliative care doing various roles. Involved in pilot study as a co-investigator in orientating new staff and providing clinical support using smart glasses. Have completed Grad. Cert in Palliative Care and commencing Masters in Palliative Nursing.
Abstract:
Background: Smart glasses provide a heads-up display giving users a natural view of their surroundings with a digital overlay. Silverchain community specialist palliative service initially piloted smart glasses during early COVID to minimize contact and exposure between staff and clients. Silverchain have now progressed to using smart glasses in everyday practice.
Aims:
Limit the number of staff required in client homes for infection control purposes.
Decrease the time taken to complete targeted competencies for new staff to work independently.
Improve confidence levels of new staff when working autonomously.
Provide timely support to new and existing staff and minimizing the need for joint visits.
Increase productivity and improve time management by one senior staff supporting multiple staff in the community.
Methods: The pilot study involved a literature review, data collection through control and intervention group and focus group interviews.
Work instructions and education modules were developed, and the technology was implemented.
Weekly meetings continued to monitor usage and productivity, trouble shoot, revise education and work instructions.
Results: The pilot study showed:
Efficiency with completing competencies.
Staff feeling well supported with professional expertise in complex clinical situations from senior clinicians.
Increased trust and confidence of patients and families knowing that team are supported.
Anecdotal results for the ongoing use of the smart glasses include,
More timely reviews
Improvement in productivity.
Frequent usage of smart glasses seen during daytime.
More education and training required for afterhours nurses.
Conclusion: Smart glasses have been significant for healthcare, yet there has been little research into their acceptance and societal implications in healthcare. They are used in a variety of educational contexts where they support nurses’ knowledge, decision-making in complex situations. Ongoing technical support will encourage staff in achieving maximum benefit from smart glasses.